CS-Cart Wrong Product List
- — 12 months warranty
- — Return and exchange
- — Different payment methods
- — Best price
CS-Cart Wrong Product Feedback Add-on
The CS-Cart Wrong Product Feedback Add-on allows customers to report receiving incorrect products directly from the ordered product page. With built-in reCAPTCHA validation for security, this feature ensures only genuine feedback is submitted. Once the admin reviews and approves the feedback, customers are rewarded with points, enhancing engagement and incentivizing honest communication.
This add-on helps maintain excellent customer service standards while fostering trust and active participation from your shoppers.
Key Features
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Report Wrong Products
- Customers can easily submit feedback if they receive an incorrect product.
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Anti-Bot Validation
- reCAPTCHA ensures that only legitimate feedback is accepted, preventing spam submissions.
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Reward Points Integration
- Reward customers with points for their approved feedback, encouraging further interaction.
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Configurable Reward System
- Admins can set reward points directly from the settings tab, tailoring the system to their preferences.
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Approval Workflow
- Feedback is subject to admin review and approval before reward points are granted, ensuring accuracy.
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CS-Cart Multi-Vendor Compatibility
- Fully integrates with CS-Cart Multi-Vendor, supporting diverse marketplace setups.
With the CS-Cart Wrong Product Feedback Add-on, you can enhance customer satisfaction, incentivize user engagement, and streamline the resolution process for wrong product deliveries.
- Unitheme
- Youpitheme
- Store Builder
- Multi-vendor
- Admin
- Vendor
- Customer
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