- Compatible With
- Store Builder
- Multi Vendor
- Min Original Price ($)
- 39
The CS-Cart Auto Assign Manager (ec_autoassign_manager) addon is a useful tool that enables the store Admin to automatically assign themselves as the manager of an order when placing an order on behalf of a customer. This is particularly helpful in situations where customers face difficulties in placing orders and request the Admin to assist them. With this addon, the Admin can step in to complete the order for the customer and seamlessly manage the order as if it were placed by the customer.
Key Features:
- Automatic Manager Assignment:
- Seamless Integration with CS-Cart and Multi-Vendor:
- Skip Payment During Order Placement:
- The addon allows admins to skip the payment step when placing an order on behalf of a customer. This makes the process faster and more efficient, particularly in cases where the customer has already provided payment or is experiencing issues with the payment system.
- Improved Order Management:
- The Admin can manage the orders placed on behalf of customers more efficiently, with clear records of who placed the order and the associated manager.
- Enhanced Customer Support:
- This functionality is particularly beneficial for stores that provide personalized customer service, as admins can quickly resolve issues and assist customers in placing their orders without causing delays.
How It Works:
- Order Placement by Admin:
- Automatic Assignment:
- Payment Handling:
- The addon provides the option to skip the payment process, which may be useful if the Admin is handling a special case, such as a customer who has already paid or is waiting for payment confirmation.
- Order Management:
Benefits:
- Efficient Customer Support: Admins can quickly assist customers with placing orders, reducing delays and improving customer satisfaction.
- Improved Order Handling: Automatically linking the Admin to orders they assist with helps keep order management organized and traceable.
- Streamlined Operations: Skipping the payment step when placing an order ensures that there are no unnecessary steps, making the process smoother.
- Multivendor Support: If you are using the CS-Cart Multivendor edition, this addon works perfectly across multiple vendors, allowing Admin users to manage orders on behalf of customers from different vendors.
Installation & Setup:
- Installation:
- Configuration:
- Once installed, there is no additional configuration required. The addon automatically integrates into the order process.
- Using the Addon:
Conclusion:
The CS-Cart Auto Assign Manager Addon is an essential tool for store admins who provide direct assistance to customers in placing orders. By automatically assigning the Admin as the manager of an order when they place it on behalf of a customer, it improves order management, enhances customer support, and simplifies the store’s workflow. Whether you're using the standard CS-Cart or the CS-Cart Multivendor version, this addon ensures a seamless and efficient process for both admins and customers.