- Compatible With
- Store Builder
- Multi Vendor
CS-Cart Orders Feedback (ec_order_feedback)
The CS-Cart Orders Feedback add-on allows store owners to collect valuable customer feedback by automatically sending emails to customers who have placed orders. This add-on encourages product reviews and enhances customer engagement by providing an easy way for customers to leave feedback on their purchases.
Key Features:
- Automated Feedback Requests: Automatically send emails to customers after an order, prompting them to leave feedback on purchased products.
- Customizable Email Templates: Easily create and customize email templates for review requests.
- Reminder Time Settings: Set specific reminder times for sending feedback requests based on order statuses.
- One-Page Review Option: In "old email templates" mode, include a "Leave reviews on one-page" button that leads to a page for leaving feedback on all purchased products.
- Flexible Feedback Periods: Set different time periods for each feedback request.
- Order Status-Specific Feedback: Choose which order statuses trigger feedback requests, allowing for tailored communication.
- Test Mode: Preview the emails that customers will receive before sending them, ensuring accuracy.
- Browser Compatibility: Works seamlessly with Mozilla Firefox, Safari, and Chrome.
- Multi-Store and Multi-Vendor Support: Fully integrated with CS-Cart, Multi-Vendor, and Multi-Store setups.
- User Permissions: Control who can manage and access feedback-related settings.
Boost your product reviews, engage customers, and enhance the credibility of your store with this comprehensive feedback solution!