- Compatible With
- Store Builder
- Multi Vendor
- Min Original Price ($)
- 60
CS-Cart Wrong Product Feedback addon helps customers to directly give feedback using the reCAPTCHA validation for security on the ordered product page if they receive the wrong product. After your feedback is reviewed and approved by the Admin, the customer gets reward points.
With addon, your store can maintain high standards of customer service while encouraging active engagement from your shoppers.
Features:
- you can give feedback if you receive the wrong product.
- Complete the antibot validation process.
- Set the reward points in the settings tab.
- After feedback approval, customers get their reward point
- Well integrated with CS-Cart multi-vendor.
Installation:
How to install Addon
https://store.ecarter.co/blogs/how-to-install-addon
How addon Works
- Open the addon.
- Items for menu: you can directly access the feedback(products) log page in the product tab through this link.
- Switch on the settings tab.
- Reward points: Set the reward points.
- Open the recaptcha addon to create the recaptcha.
- Switch the settings tab.
- Click on the here link to create the site key and secret key for reCAPTCHA v2.
- Click on Get Started.
- Label: Write the name of the label.
- Recaptcha: select the challenge v2.
- Domains: Add the domain name.
- Write the project name.
- Click on the submit button.
- Copy the site key and secret key.
- Enter the secret key.
- Enter the site key.
- Click on the save button.
- Wrong feedback form: Select the reCAPTCHA v2.
- Do not use verification if the user is logged in: Disable this setting.
- Go to Storefront
- Open the product and Click on the Wrong Product.
- you can give feedback for wrong product.
- Click on the antibot validation.
- Click on the submit feedback.
- Admin approves your feedback on feedback page under the product menu.
- After approving the feedback for the wrong product click on the My Account on a storefront.
- Here you see the Set reward points in My Points option.
