- Author admin
- Creation date
How user can communicate with the admin?
The user can communicate with the admin for any specific requested RMA and the admin can check the message in the order detail section.
Is return period can be increased?
No, the return period is only set once by the admin for any product replacement or return.
Which type of refund option user can select?
The user can select a refund type from the available options like reward points and gift cards. They can also request back-to-source options ex. Bank or card.
Can the guest user request for RMA?
Yes, the guest user can also request for RMA, they just need to enter their email ID and order ID.
How to add the shipping label to the plugin?
The admin can add the shipping label via image or URL.
The user can communicate with the admin for any specific requested RMA and the admin can check the message in the order detail section.
Is return period can be increased?
No, the return period is only set once by the admin for any product replacement or return.
Which type of refund option user can select?
The user can select a refund type from the available options like reward points and gift cards. They can also request back-to-source options ex. Bank or card.
Can the guest user request for RMA?
Yes, the guest user can also request for RMA, they just need to enter their email ID and order ID.
How to add the shipping label to the plugin?
The admin can add the shipping label via image or URL.