Is there any feature of automatic delivery confirmation?
Yes, users will receive the delivery confirmation over the email by automatic system. This feature sent automatically generated an email to the customer on behalf of the order ID.
Shall individual mail will be sent to each particular customer separately?
Yes, it is possible to manually submit and resend delivery confirmation requests to a single consumer.
Shall I get the pre-written emails based on orders?
Yes, automatically generated templates are present in these modules. Pre-written emails are the templates of emails. Users do not need to write the email separately. This can be useful as the text of the email.
Is only the admin can send the delivery confirmation request to the customer?
No, the ability to resend request emails is available to both site administrators and vendors. Similarly, the facility to send emails to customers separately is also available for vendors too. Above all, a separate tab is also there for both admin and vendor to view the confirmation request log.
Shall the admin set the validity of the link sent?
Setting the validity of the delivery confirmation request link sent is an option. If the order is received by the customer, then the customer will click yes. if the order is not received then the customer will click no.
Is multivendor CS-Cart working with this module?
Our module delivery confirmation request is compatible with multivendor.
What details will get covered in the confirmation mail?
The confirmation mail is customizable. In addition, details like order ID, product name, order date, delivery response, delivery confirmation date, product quantity. These are reliable details for the customer.
How can I know the view of mail which will be sent to the customer?
When you draft the mail there is an option of preview tab. Once you click the tab you can see the preview of the email. Before sending any email is advisable to check the preview.
How to maintain a record of mails in this extension?
Users can also keep track of their logs in this module. They can readily check who received the confirmation email and who did not. The green check box indicates that the email was successfully sent. Successful mail that is not sent will be indicated by the red check box here.
What is the parameter on which the confirmation link can be set?
Days, hours, and minutes are the parameter. After this, the link will deactivate.